Frequently Asked Questions

If you need assistance at any time during the Festival, please visit our Accessibility Services booth located between the Fisher & Fountain Stages next to the Info booth. There is also a booth outside of the GREEN GATE Entrance at the MoPop turnaround. A team of dedicated accessibility staff is available at these locations to assist guests with disabilities or mobility impairments.

Complete details can be found on our accessibility page.

This event is all ages. Children under 12 free with accompanied adults (2 free children’s tickets per order in the ticket purchase process).

You can request Print at Home tickets by logging into your See Tickets account at eventim.us. Tickets are emailed from info@seetickets.us. Depending on your email provider you may have to search your Spam/Junk folder.

Our ticket transfer function is only intended for transferring a ticket between a family member or friend's Eventim account. This is because the transfer can be canceled by the original ticket owner, even after the transfer has been completed. We do not moderate the transfer process, so if you choose to transfer your tickets or give someone money to have a ticket transferred and they don't, Eventim will not be able to intervene. We advise that you are cautious when using the ticket transfer option with anyone you don't know or trust.

• What happens if artists cancel? Can I get a refund? Bumbershoot is a festival experience with more than 50 music and visual artists performing each day, for this reason we can not provide refunds based on singular artist cancellations.
• What do I do if I can’t attend anymore but I already have tickets? Due to the complexity of festival budgets, logistics, and booking talent far in advance, all sales are final.

Please visit: https://www.seetickets.com/us/content/support-center

If you would like to discuss your issue directly with one of our Customer Support Agents, you can call us Monday to Friday, 8am PT - 12pm PT: (855) 976-2544

Doors open daily at 12:30PM

Bumbershoot happens rain or shine

The good people at the Seattle Center have a great page about how to get here: https://seattlecenter.com/visitor-info/getting-here

To enhance security measures and streamline entry procedures, our festival event has a clear bag policy. Attendees are welcome to bring clear bags not exceeding the dimensions 18"x18"x6".

This policy is designed to foster a safe and enjoyable environment for all festival-goers.Backpacks, shoulder bags, and small handbags that are NOT TRANSPARENT are allowed into the festival but subject to security search and longer wait times to enter the festival.

• Will there be food/beverages available within the Festival? What about booze? Several of Seattle’s finest eateries, chefs and food creators participate each year.. And yes, there's booze. More food details to come. Please note that no outside food is allowed.
• Will vendors accept cash, or card only? Are there ATMs on site? There are vendors within the Armory which will accept cash. Bumbershoot vendors outside of the Armory are card only. There are ATM's on site.
• Will I need to bring ID to get into the festival? It is suggested to bring Driver's License or Passport as security must verify those consuming alcohol are 21 or older.
• What if the weather is awful? Bumbershoot is a rain or shine experience, however if the festival is canceled due to extreme weather you will be notified.
• Will there be Festival and/or artist merch available? Yes!
• What's the drinking situation? Patrons must be 21 or older with proper Identification to purchase alcohol. A 21+ age-verified wristband is required for purchase of alcohol; 21+ pre-verification tent will be located past the entrances of the festival.
• Can I walk around with a drink? Yes! For the first year ever, we are happy to provide “sip and stroll” on the festival grounds!

• no aerosol cans
• no alcohol or cannabis
• no animals (except service animals)
• no audio / video recording devices w/exception of cell phone bags larger than 18"x18"
• no balloons/banners/beach balls/canopies
• no bbqs / grills/ no coolers
• no beverages or glass bottles/containers (free water stations in the armory, empty, refillable non-glass water bottles allowed).
• no bullhorns / noise makers
• no cameras with detachable lenses
• no cans
• no chains
• no chairs
• no roller skating on festival grounds
• no confetti / explosive devices / fireworks
• no drugs / paraphernalia
• no firearms and no knives
• no glow sticks / LEDs / hula hoops / flow toys / glitter
• no inflatable items
• no large blankets or towels (more than 5')
• no large umbrellas or shade structures
• no laser pointers, selfie sticks, air horns, noisemakers
• no mace or pepper spray
• no smoking within 25 feet of buildings, vendors, lines
• no musical instruments (unless an approved Bumbershoot performer)
• no drones or other remote-controlled aircraft/toys
• no tents
• no wagons or carts or infant car seats, but you may have child occupied strollers

• There are a plethora of public water fountains and bottle-filling stations around the Seattle Center campus.
• Empty non-glass containers are allowed at entry for water-filling.

• Bumbershoot Box Office accepts American Express, Visa, and Mastercard.
• We DO NOT accept checks, money orders, or foreign currency.
• Arrive early to avoid delay. Much like Seattle traffic, the main entrance gate will be a tad slower between 3-7pm!

• All lost and found items will be delivered to the Seattle Center Customer Service Office on the second floor of the Armory throughout the day.
• In the case of a found wallet or other valuable items, or items with clear contact information, Seattle Center will attempt to make contact with the owner.
• Anyone calling Bumbershoot with inquiries about lost items will be referred to the Seattle Center Customer Service office (206-684-7200).
• Seattle Center Customer Service is open Friday 9/4 , Saturday 9/5 and Sunday 9/6 from 9am - 11pm, and Monday 9/7 from 9am - 5pm.