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Frequently Asked Questions

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  • Accessibility / ADA

    Questions about Accessibility and ADA?

    Please refer to our Accessibility information page.

  • Cancellation/Weather Policy

    What if a performer I want to see cancels?

    We will do our best to notify attendees of all changes and cancellations in advance, however, all events are subject to change or cancellation at any time without notice. There are NO REFUNDS OR EXCHANGES, even in the event of an artist cancellation.

    What happens if it rains?

    The fun won’t stop - Bumbershoot will go on, rain or shine! The festival is called BUMBERSHOOT for a reason!

  • Getting Here / Transportation

    I'm driving, where can I park?

    Seattle Center is surrounded by a generous amount of public and private parking. However, due to the popularity of the festival, parking can sometimes be difficult to find, especially in the afternoons.

    A few tips:

    • Consider using public transportation (details below) or coming on foot or bike to Bumbershoot—no parking to worry about!
    • Consider carpooling
    • Allow yourself plenty of time to find parking
    • Some of the pay lots are “cash only “and some are unattended, so come prepared with cash in all bill sizes.

    Please be considerate of the folks who live in the neighborhood surrounding the Seattle Center—obey posted parking rules, don’t block driveways, and drive slowly on residential streets. Visit the Seattle Center Website for more information on parking options.

    I'm biking, is there a place to store my bike?

    Bumbershoot is located within biking distance from many of Seattle’s great neighborhoods. Bumbershoot’s bike parking is located on Broad Street near the Space Needle. Bicycle parking is free and highly encouraged. Don’t forget to bring a bike lock!

    I want to take Public Transportation, what do you recommend?

    Let Metro do the driving! King County Metro offers many regular routes that run to and from the Seattle Center and surrounding areas. Please see the Metro Trip Planner for routes that service the Seattle Center. Please remember the Sunday schedule (reduced service) will be in effect on both Sunday and Monday of Bumbershoot, due to the holiday. Ride the Monorail! The Monorail runs daily every 10 minutes between Westlake Center and Seattle Center. For more information visit the Monorail website.

    LYFT

    We’re excited to have Lyft as our official ride share partner. With smooth pick-ups and drop offs, and a friendly team to help you catch a ride, Lyft is the easiest way to and from the show. Check back soon for more details!

     

  • Getting In / Tickets

    Where can I get Bumbershoot Tickets?

    Tickets are available for purchase online here.

    In 2019 we will use barcoded tickets for entry. Prior to the festival you will be sent an e-ticket  via email with a barcode that you will use for entry. You can either print this ticket and present it at the gate, or save it so it can be scanned on your phone.

    If you have purchased an individual day ticket – your barcode will be used once for entry on the day you have purchased.

    If you have purchased a 2-Day ticket you will present the SAME BARCODE for 2 Days, of your choice, for entry.

    If you have purchased a 3-Day ticket, you will present the SAME BARCODE ALL THREE DAYS for entry.

    If you have questions, please reach out to info@bumbershoot.com or visit the Festival Box Office at 2nd and Mercer.

    Box Office hours for 2019 are as follows:

    Festival Box Office Hours:

    • Friday, August 30th - 12pm to 9pm
    • Saturday, August 31st - 12pm to 9pm
    • Sunday, September 1st - 12pm to 9pm
    • TIP: purchase your tickets early to ensure admission and the best possible price.

      TIP: Tickets purchased through any other websites or third party vendors (Stubhub, Craigslist, etc) will not be verified and may be counterfeit.

      Who needs a ticket to Bumbershoot?

      Anyone age eight (8) and over will need a ticket to enter Bumbershoot grounds. Children who have not yet reached their 8th birthday will be admitted for free when accompanied by a paying adult. Seniors age 70 and over also will be admitted for free to Bumbershoot without a ticket. Please bring your ID to the Box Office to pickup your ticket.

      Are there any age restrictions?

      All performance venues and exhibition areas are all-ages. Once inside the festival grounds, parents and guardians should use their own discretion as to what programming they deem suitable for their children to experience.

      Children’s programming for kids 12 and under will be available in the Maker’s Space (located Inside of The Armory, and other family friendly programming is notated in the Bumbershoot program guide and in the online schedule.

      The only areas with restricted entry are 21+ Beer Gardens and various VIP areas (click here for more VIP info). Persons wishing to consume alcohol must be 21+ with valid ID (mandatory).

      Children, including babes-in-arms, may not enter the age restricted areas under any circumstances.

      What methods of payment are accepted at the festival box office?

      We accept cash, American Express, Visa, and Mastercard. American Express® is the Official Card of Bumbershoot. We DO NOT accept checks, money orders, or foreign currency.

      I ordered tickets - when will I receive them?

      In 2019 we will use barcoded tickets for entry. Prior to the festival you will be sent  an e-ticket via email with a barcode that you will use for entry. You can either print this ticket and present it at the gate, or save it so it can be scanned on your phone. For specific questions on your order, please contact Ticket Purchase Support at 855-414-6339.

      Does my ticket guarantee me entry to any and all of the Festival events?

      No. All performance spaces have limited capacity, especially indoor venues. Early arrival for each performance is advisable to secure admission and your ideal vantage point, but cannot be guaranteed.

      Emerald and VIP ticket holders have access to preferred viewing locations at select festival venues, subject to individual venue capacity. Please see Emerald and VIP information for more details about the program and its benefits.

      What time do gates open each day?

      Festival gates open at 2:00pm daily.

      May I bring audio or video recording equipment to record the events?

      Audio and video recording equipment with an external microphone is not allowed at Bumbershoot—please leave this type of gear at home.

      Questions about ADA accommodations at Bumbershoot 2019?

      Please refer to our Accessibility information here.

  • Inside the Festival

    What items are allowed at the festival?

    All attendees will be subject to a search upon entry and prohibited items found inside the festival will be forfeited and not returned. Please refer to the BRING THIS / DON'T BRING THAT section below for more details.

    Are there chairs at the venues, and does my ticket reserve my seat?

    Events are held in a variety of settings and venues, some containing seats, and some not. Bumbershoot’s indoor venues feature accessible seating areas for patrons with permanent disabilities. If a venue entrance is not accessible, patrons with disabilities and one attendant will be escorted to an alternative accessible entrance. See our Accessibility page for all ADA information.

    Emerald and VIP ticket holders have access to preferred viewing locations at select Festival venues, subject to individual venue capacity. Please see VIP information for more details about the program and its benefits.

    Am I allowed to leave and come back later in the day?

    Yes. Visit the Info Booth inside the festival for Re-Entry information.

    Can we rent a stroller?

    There are no strollers available on Festival grounds for loan or rental. Please plan on bringing your own form of transportation (stroller, sling, frontpack, etc.) for your children.

    Will there be a place for me to store my things at the festival?

    Lockers will be available near the North Festival gates for you to store your Bumbershoot treasures. Please refer to the Festival Map for locations. Please note that there will be a bag search upon entry to the Festival so leave prohibited items at home.

    Will there be ATMs onsite?

    ATMs are located throughout Seattle Center.  All ATMs will be displayed on the Festival Map.

    Where are the bathrooms located?

    Permanent restrooms are located throughout the Seattle Center campus.

    What kind of food options will there be at the festival?

    There will be a wide variety of options for guests to enjoy including vegetarian and vegan near the Next 50 Plaza (east side of Seattle Center Campus) in addition to throughout the festival site. Download the mobile app, or refer to the festival map that you can pick up at entry gates. All food & vendors on site will be listed on the mobile app.

    You are allowed to bring a small portion of food so long as it fits in your single compartment bag, smaller than 17” x 12” x 10".

    Are there places to charge my cellphone?

    Yes. Please check the Festival Map for mobile phone charging stations located around the festival site. These locations will also be visible on the map provided in the mobile app.

  • Kids
     Who needs a ticket to Bumbershoot?

    Anyone age eight (8) and over will need a ticket to enter Bumbershoot grounds. Children who have not yet reached their 8th birthday will be admitted for free when accompanied by a paying adult. Seniors age 70 and over also will be admitted for free to Bumbershoot without a ticket. Please bring your ID to the Box Office to pickup your ticket.

    What is KidSafe?

    Bumbershoot offers free wristbands to help reunite lost children with their parents and/or guardians as part of our KidSafe program. When you arrive at the Festival, go to the nearest information booth to complete a short registration form with your contact info and get a numbered wristband for your kid. In the event he or she is separated from you and brought to Bumbershoot Staff, we’ll contact you immediately! This free service is also available for adults with disabilities.

    What should we do if our child becomes separated from us?

    If your child becomes separated from you, please report it immediately to the nearest information booth, or a Bumbershoot staff person with a radio. The Bumbershoot team is very experienced and knows just what to do to help reunite you with your child as soon as possible.

    Can we rent a stroller?

    There are no strollers available on festival grounds for loan or rental. Please plan on bringing your own form of transportation (stroller, sling, frontpack, etc.) for your children.
  • Lodging
     Are there hotels near Seattle Center?

    There are many hotels in the neighborhoods surrounding Seattle Center. See the lodging section on the website for ease of booking and recommendations.

    If you decide to stay in downtown Seattle, save money and time parking by walking or taking an alternate method of transportation to the festival, such as a King County Metro bus, Sound Transit Light Rail, Seattle Center Monorail, or Piggy-Backing on a local.
  • Press and Media
     How do I get Press / Media credentials for Bumbershoot?

    To apply for Press/Media Credentials please submit information/inquires here.  Inquiries will be reviewed and approved prior to August 15th, 2019.
  • Vendors
     What kind of food options are there at the festival?

    We will have a wide variety of options for guests to enjoy including vegetarian and vegan near the Next 50 Plaza (east side of Seattle Center Campus) in addition to throughout the festival site. Download the mobile app, or refer to the festival map that you can pick up at entry gates. All food & vendors on site will be listed on the mobile app.

    How do I become a food or craft vendor at Bumbershoot?

    You can apply online to be a food vendor here. If you need additional information, please email vendors@bumbershoot.com

    You can apply online to be a craft vendor here. If you need additional information, please email vendors@bumbershoot.com
  • Bags
     To keep things safe and speedy upon entry, only clear or small bags will be allowed into the festival. Please review this policy in full and plan ahead.

    Approved Bags graphic

Bring This / Don't Bring That

All attendees will be subject to a search upon entry and prohibited items found inside the festival will be forfeited and not returned.

  • YES Costumes * (no masks or toy/replica weapons)
  • YES Binoculars
  • YES Cigarettes (unopened)
  • YES Chapstick
  • YES Digital Cameras (Non-Pro)
  • YES Disposable Cameras
  • YES Ear Plugs
  • YES Empty Plastic Bottles & Camelbaks (64 oz or less)
  • YES Fanny Packs
  • YES Film Cameras (Non-Pro)
  • YES GoPros (no poles/extenders)
  • YES Gum
  • YES Hats
  • YES Inhalers
  • YES Lighters
  • YES Make-up
  • YES Polaroid Cameras
  • YES Rechargable Batteries (mophies)
  • YES Single Compartment Purses
  • YES Small Bags (17"x12"X10" or less.  Bags Must be Clear)
  • YES Sun Block (non aerosol)
  • YES Vapes/E-Cigs
  • YES Walkie-Talkies
  • YES Water Bottles (Plastic Only)
  • NO Audio Recording Devices
  • NO Balloons, Balls, Inflatable Balls, Frisbees
  • NO Bicycles
  • NO Blankets or Beach Towels (Excluding VIP Package)
  • NO Body Armor
  • NO Bota Bags
  • NO Caution Tape/Rope
  • NO Chains/Chain Wallets
  • NO Chairs
  • NO Coolers
  • NO Glass Bottles
  • NO Masks
  • NO Custom Signs
  • NO Drugs or Drug Paraphernalia (Including Medical Marijuana)
  • NO Drones, Remote Control Aircraft, Toys or Cars
  • NO Fireworks/Explosives/Flammable Liquids
  • NO Flags
  • NO Golf Carts, Dune Buggies, Electronic/Motorized Scooters
  • NO Hover Boards, Segways, Self Balance Wheels
  • NO Large Misters
  • NO Laser Pointers
  • NO LED Gloves, Hula Hoops or Glow Sticks
  • NO Metal Water Bottles
  • NO Musical Instruments
  • NO Outside Food or Beverage
  • NO Pets
  • NO Professional Cameras/Video Cameras
  • NO Selfie Sticks
  • NO Skateboards/Helmets
  • NO Spray Paint/Giant Markers
  • NO Squirt Guns
  • NO Tents
  • NO Umbrellas (beach, rain, etc.)
  • NO Vape/E-Cig Liquid Refills
  • NO Weapons of any Kind (Includes Guns, Ammo, Pocket Knives, Pepper Spray, etc.)
  • NO Wagons or Wheeled Carts